Privacy Policy


Last updated: Barcelona, 24 April 2026




1. Data Controller


In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we inform you that any personal data collected through this website will be processed by:

Responsable: Jotavirtual

Email: info@jotavirtual.com

Teléfono: +34 937 376 275

Dirección: Av. Parc Logístic 2, 08040 Barcelona, España


2. Personal Data We Collect


Through this website, we may collect and process the following categories of personal data:


  • Identification data: name, company.



  • Identification data: name and company.



  • Communication data: the content of any message you send to us.



  • Technical data, including your IP address, browser, device, and cookies.


3. Finalidad del tratamiento


Your personal data will be processed for the following purposes:


  • To respond to enquiries and contact requests.



  • To manage quotation requests.



  • To maintain commercial communications relating to the services you have requested.



  • To analyse how the website is used in order to improve the user experience.



  • To ensure the security of the website and prevent automated submissions (spam).


4. Legal Basis for Processing


We process your personal data on the following legal bases:


  • Your consent, when you submit a form through the website.



  • The performance of pre-contractual measures, such as handling quotation requests.



  • Our legitimate interest in ensuring the security of the website and improving our services.


5. Third-Party Tools and Services


To operate this website, we use third-party services that may process personal data, including:


Google reCAPTCHA (Google LLC)


Google reCAPTCHA is used to protect our forms against automated submissions. This service may collect information about user behaviour (including IP addresses) to determine whether a visitor is a real person.
Further information:
https://policies.google.com/privacy


WhatsApp (Meta Platforms Ireland Ltd.)


This website may allow you to contact us directly via WhatsApp. Using this communication channel involves the processing of personal data by Meta and may result in international transfers of personal data outside the European Economic Area (EEA).

Further information:: 
https://www.whatsapp.com/legal/privacy-policy


Hosting Services


This website is hosted on third-party servers, whose providers may have access to personal data for technical support and maintenance purposes.


6. International Data Transfers


Some of the third-party service providers used on this website may process personal data outside the European Economic Area (EEA). Where this occurs, appropriate safeguards will be implemented in accordance with the GDPR to ensure an adequate level of protection for your personal data.

In such cases, these transfers are carried out using appropriate legal safeguards, including:


  • Standard Contractual Clauses (SCCs) approved by the European Commission.



  • Adequacy decisions, where applicable.


7. Data Retention


Your personal data will be retained as follows:


  • For as long as necessary to respond to your request.



  • For as long as necessary to comply with our legal obligations.



  • Until you request the deletion of your personal data, where applicable.


8. Your Rights


You have the right to exercise the following rights:


  • Right of access.



  • Rectification



  • Restriction of Processing



  • Erasure



  • Objection



  • Data Portability


o exercise any of these rights, you may send a request to:: 
info@jotavirtual.com

Please specify the right you wish to exercise and include a copy of a valid identification document.


9. Data Security


Jotavirtual implements appropriate technical and organisational measures to protect personal data and prevent unauthorised access, alteration, loss, or disclosure.


10. Use of Cookies


This website uses first-party and third-party cookies for technical, analytical, and user experience improvement purposes.

For further information, please refer to our Cookie Policy.


11. Changes to This Privacy Policy


Jotavirtual reserves the right to update this Privacy Policy to reflect changes in applicable legislation or the operation of this website.


12. Supervisory Authority


If you believe that your data protection rights have not been respected, you have the right to lodge a complaint with:
Spanish Data Protection Agency (AEPD)

https://www.aepd.es